Last Updated: October 28, 2

At Aiman Couture, we want you to be happy with your purchase. If you experience any issue with your order, please review our return and refund policy below.

1.Return Eligibility

You may request a return or exchange within 7 days of receiving your order, subject to the following conditions:

• The item must be unused, unworn, unwashed, and undamaged.
• Original tags, packaging, and accessories must be included.
• Proof of purchase or your order number must be provided.
• The item must meet our return conditions.

2.Damaged, Defective, or Incorrect Items

.If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide your order number and clear photographs of the item and its packaging. After reviewing your request, we will guide you through the return, replacement, or refund process.

3.Items Not Eligible for Return

Unless an item is damaged, defective, or incorrect, the following may not be eligible for return:

• Items that have been worn, washed, altered, or damaged after delivery.
• Items without their original tags or packaging.
• Items returned after the eligible return period.
• Final-sale items clearly marked as non-returnable.

4.Size and Exchange Policy

Please check the size chart and product description before placing an order. If you receive the wrong size due to our fulfillment error, contact us for assistance.

Exchanges for other sizes or styles are subject to availability and approval. Return shipping charges may apply where permitted and communicated in advance.

5. Refund Process

Once your returned item has been received and inspected, we will notify you whether your refund request is approved.

Approved refunds will be processed through the original payment method where possible. For Cash on Delivery orders, we may request your bank account or another mutually agreed refund method.

Refund processing times may vary depending on your payment provider. Any applicable refund timeline and deductions will be communicated to you before processing.

6. Shipping Charges

Original shipping charges may be non-refundable for change-of-mind returns, where permitted by applicable law.

If an item is damaged, defective, or incorrect due to our error, Aiman Couture will provide an appropriate resolution, including responsibility for reasonable return shipping costs where applicable.

7. Order Cancellations

If you wish to cancel an order, contact us as soon as possible. Orders that have already been dispatched may not be eligible for cancellation and may need to follow the return process.

8. How to Request a Return or Refund

Please contact our customer support team with the following details:

• Your full name
• Order number
• Reason for the return or refund
• Clear photographs, if applicable

Contact Email: [mrzimdeveloper@gmail.com]

WhatsApp: [03283682589]

Our team will review your request and provide the next steps

9. Policy Updates

Aiman Couture reserves the right to update this policy when necessary. Any updated version will be published on this page.

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.

Thank you for shopping with Aiman Couture.